How AnQ works
One request. A simpler way to arrange your move.
AnQ makes it easier to find, compare and book a moving service. Tell us about your move once, review your available options, choose the Partner that suits you — and move forward with confidence.
- Your homeTell us once
- AnQMatches & organises
- Moving PartnerQuotes & moves you
- New homeSettled in
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Tell us about your move
Answer a few quick questions about your move — where, when and what you need. It takes less than two minutes, and you only have to do it once.
- A simple form that saves as you go
- No repeating yourself to multiple companies
- Access details — floor, lift, parking — so Partners bring the right crew and van
Customer app · New move -
Receive and compare your options
We match your request to suitable Moving Partners based on location, services and capacity. As they respond, every quotation lands in one place — price, services, availability and Partner information, side by side.
- Only Partners who cover your route are matched
- No pressure and no obligation — take the time you need
- The cheapest option isn't always the right one — compare what's included
Customer app · Your quotes -
Ask questions, then choose
Message Moving Partners before you decide, ask for changes to a quote, and check exactly what's included. When you're ready, confirm your booking with a deposit of 25% of the total price — the rest is paid directly to your Moving Partner.
- Chat with Partners before you book
- See crew, cover, packing and dismantling at a glance
- Cancel more than 48 hours before your move and your deposit is refunded, less a small processing deduction (see terms)
Customer app · Quote details -
Moving day, organised
Once you've booked, your move dashboard keeps everything together: what happens next, your crew lead and a checklist for before the van arrives.
- Your booking reference, price and deposit in one place
- Communicate directly with your chosen Moving Partner
- Request a change if your plans move
Customer app · Booked move
You stay in control.
AnQ gives you a simpler way to explore your moving options. You decide which quotation works for you, which Partner you want to use and whether you're ready to book.
Get my moving optionsAbout the process.
More questions? Read the guide to comparing quotes.
How long does it take to request quotes?
Less than two minutes. You tell us where you're moving from and to, when, and about your home — and your answers save as you go.
How are Moving Partners matched to my move?
We match your request to suitable Moving Partners based on location, the services you need and their capacity, so only Partners who cover your route are invited to quote.
Do I have to accept a quote?
No. There's no pressure and no obligation. Review your options in your own time and only book if one is right for you.
Can I ask questions before I book?
Yes. You can message Moving Partners from each quote and ask for changes before you decide.
How does payment work?
When you confirm a booking you normally pay a deposit of 25% of the total price through AnQ. The remaining 75% is paid directly to your Moving Partner under their payment terms. The exact amounts are shown before you confirm.
Can I change or cancel my move?
Before booking, you can update your details or cancel from your dashboard. After booking, you can request a change. If you cancel more than 48 hours before your move, your deposit is ordinarily refunded, less a processing deduction of 1.69% of the deposit; within 48 hours it is ordinarily retained as a cancellation charge.