1. About this Policy
This Cookie Policy explains how AnQ Movers Ltd (“AnQ”, “we”, “us” or “our”) uses cookies and similar technologies on this website, and the choices you have. Please read it together with our Privacy Policy.
2. What Cookies Are
Cookies are small text files that a website saves on your device. Similar technologies, such as your browser’s local storage, work in much the same way. In this policy, “cookies” covers both.
Some cookies are essential: the website needs them to work, so they do not need your consent. Others are optional, and we only use them if you allow them.
3. Cookies We Use
At the moment, this website uses essential cookies only. We do not use any analytics or marketing cookies.
| Name | Type | What it does | How long it lasts |
|---|---|---|---|
anq_consent | Cookie, set by AnQ | Remembers your cookie choices, so we do not ask you on every page. | 6 months |
anq-movers-guide | Local storage, set by AnQ | Remembers the items you tick on the Movers guide checklist. It stays on your device and is not sent to us. | Until you clear it |
4. Optional Cookies We May Use
We ask for your permission for two types of optional cookies:
- Analytics – help us understand how people find and use the website, for example which pages are visited, so we can improve it.
- Marketing – help us measure which adverts lead to bookings and, where used, show you relevant AnQ adverts on other websites.
Before we start using any analytics or marketing tool, we will add it to this policy with its name, provider and how long its cookies last. We will only use it if you have allowed that type of cookie. If we add a new type of cookie, we will ask you again.
5. Other Services This Website Uses
To show this website, your browser fetches some content from other providers:
- Google Fonts (Google) – the fonts used on the website.
- cdnjs (Cloudflare) – the icons used on the website.
- postcodes.io – postcode and town suggestions when you fill in your move on our homepage. What you type in the “From” and “To” fields is sent to this service to find matches.
We do not use these services to place cookies on your device or to track you. Like any website you visit, these providers receive your IP address and basic information about your browser when your browser requests content from them.
6. Your Choices
When you first visit, we ask whether you accept analytics and marketing cookies. You can accept all, reject all, or choose by type in Cookie settings. Rejecting optional cookies does not affect how the website works.
You can change your mind at any time using the Cookie settings link at the bottom of every page. If you withdraw your consent, we will stop using those cookies and delete the ones we can.
We will ask you again after 6 months, or sooner if we change the cookies we use.
You can also block or delete cookies in your browser settings. If you block all cookies, we will not be able to remember your choice, so we will ask you again on each visit.
7. Signing In and Paying
When you sign in to the AnQ app to manage your move, it stores a sign-in token in your browser so you stay signed in until you sign out or your session expires. This is essential for your account to work.
If you choose to sign in with Google, Google’s own cookies apply on Google’s sign-in pages. Deposit Payments are taken on Stripe’s secure payment pages, which use Stripe’s own essential cookies to process payments safely and help prevent fraud.
8. Changes to this Policy
We may update this policy from time to time, for example when we add a new tool. The date at the top of this page shows when it was last updated.
9. Contact Us
If you have any questions about cookies or this policy, please contact us:
AnQ Movers LtdOffice 577, 18 Young St, Unit Lge, Edinburgh, Scotland, United Kingdom, EH2 4JB
Email: support@anqmovers.co.uk